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Agenda and Presentations


Welcome and Introduction
09:00 AM Matthew Realff (NSF), John Sargent (DoC), Paul Maglio (IBM) Slides] Download this document in PDF format 205KB
 
Industry & Academic Perspectives - What do we need and what are we doing?
09:20 AM Kannan Govindarahan (HP) Slides ] Download this document in PDF format 1.9M
09:40 AM Doug Morse (Oracle) Slides ] Download this document in PDF format 150KB
10:00 AM Mary Ann Wangemann (EDS)
 
10:20 AM Break
 
10:40 AM Jim Tien (RPI) Slides ] Download this document in PDF format 384KB
11:00 AM Rick Koubek (PSU) Slides ] Download this document in PDF format 80KB
11:20 AM Bob Glushko (Berkeley) Slides ] Download this document in PDF format 166KB
 
Workshop Participants - Combining the Perspectives and Crystalizing the themes
11:40 AM Panel - moderated by John Sargent (DoC)

morning speakers and workshop participants
 
12:30 PM Lunch
 
01:00 PM Taffy Kingscot (IBM) Slides ] Download this document in PDF format 212KB
 
01:15 PM Anatole Gershman (Accenture) Slides ] Download this document in PDF format 463KB
01:45 PM Jim Spohrer (IBM) Slides ] Download this document in PDF format 2.9M
 
Education for Service Innovation - Defining and Prioritizing our Investment needs
02:15 PM Panel - moderated by Matthew Realff

Steve Allen (NC State)

Mary Jo Bitner (ASU) Slides ] Download this document in PDF format 815KB

Roland Rust (Maryland) Slides ] Download this document in PDF format 60KB

John Zysman (Berkeley)
 
03:30 PM Wrap up discussion - moderated by Paul Maglio (IBM)
 
04:00 PM Close  

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