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Service Innovations for the 21st Century
November 17-18, 2004
Christian Crews
Pitney Bowes
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Biography
Christian Crews is the Director of Futures Strategy for Pitney Bowes, headquartered in Stamford, Connecticut. Pitney Bowes provides office technologies and services that help companies gain efficiencies across a wide range of mailing and document communications. There he conducts foresight projects such as scenario planning, environmental scanning and strategy development at the corporate and business unit levels. Prior to joining Pitney Bowes, Christian was a Director at the Waitt Institute, where he designed and facilitated community and nonprofit multi-stakeholder scenario planning workshops that built consensus and strategies for preferred futures. Before the institute, he worked as the Long Range Planner for Toshiba International Corp, and as a marketing analyst for a major retail chain and NASA's Johnson Space Center. He has a BA in English from the College of William and Mary, and a MS in Future Studies from the University of Houston - Clear Lake. Married for ten years, he has two daughters, ages five and three.
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