IBM Almaden Research Center

Service Innovations for the 21st Century

For an invitation or for more information on the event, please contact:
Jim Spohrer, Director
Almaden Services Research
408-927-1928
spohrer@us.ibm.com

Michael Radnor, Professor
Kellogg School of Management, Northwestern University
847-491-5617
m-radnor@kellogg.northwestern.edu

For logistical information contact:
Julie Clerk
408-927-1998
servicescience@almaden.ibm.com