| |
|
| |
|
The Service Systems Research group focuses on the interplay of people, organizational practices, and business models.
| |
Services depend critically on the co-production of value through complex social-technical-economic systems. |
| |
Business growth requires designing innovations that leverage and combine the capabilities of people and technology to create value for clients. |
Our team brings together capabilities in social, computer, business, design, and cognitive sciences to understand, model, and improve service systems.
| |
Study coordination among individuals, groups, companies, and technology through communication, interaction, and information production and use. |
| |
Measure and model work practices and business organizations through innovative methods and technologies. |
| |
Innovate support coordination and increase impact, through technologies, learning, organizational design, and other interventions. |
|
|
|
|
|
|
|
|
