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S. Bagchi, R.J. Baseman, F. Cheng, R.R. Gung, Y.T. Leung, G.Y. Lin, Q. Lu, J.-Z. Wu.
A Business Value Modeling Tool Set for Service-After-Sales Outsourcing, IBM Research Report RJ 10348, June 2005.
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Barbara Jones, Ying Tat Leung, Sunil Noronha, and Jorge Sanz. Performance modeling of service businesses. To appear in IEEE/INFORMS International Conference on Service Operations and Logistics, and Informatics, August 27-29, 2007, Philadelphia, USA.
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M. Cefkin, L. Kreeger, Y.T. Leung, S. Noronha, S. Sachs, D. Spellmeyer.
Information Technology Asset Management: Issues and Potential Solutions, IBM Research Report RJ 10396, November 2006.
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Y.M. Lee, F. Cheng, Y.T. Leung.
A quantitative view on how RFID will improve a supply chain, IBM Research Report RC 23789, November 2005, submitted for publication.
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Y.T. Leung, N. Caswell, M. Kamath.
The case for the business process engineer, Proceedings of the IEEE International Conference on Service Operations and Logistics, and Informatics, June 2006.
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Y.T. Leung, K. Bhaskaran.
Diagnosing and Tuning a Statistical Forecasting System: A Case Study, IBM Research Report RJ 10379, May 2006, submitted for publication.
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R. Strong, J. Ryan, D. McDavid, Y. Leung, R. Zhou, E. Strauss, J. Bosma, T. Sabbadini, D. Jarvis, S. Sachs, P. Bishop, C. Clark.
A new way to plan for the future, Proceedings of the 40th Hawaii International Conference on Systems Science, January 2007.
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Y.T. Leung, F. Cheng, Y.M. Lee, J.J. Hennessy.
A tool set for exploring the value of RFID in a supply chain, Chapter 3 in Trends in Supply Chain Design and Management: Technologies and Methodologies, H. Jung, F.F. Chen, and B. Jeong (Eds.), Springer-Verlag, 2007.
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Joseph Kramer, Vijay Iyengar, Dan Milch, Ignacio Terrizzano, John Vergo.
Managing Enterprise Portfolios by Leveraging CBM. Submission to ICESA 2007.
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Joseph Kramer.
Resource Analyses in Project Portfolio Management. Submission IEEE Journal of Systems, Man and Cybernetics, 2006.
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Joseph Kramer.
Causal Models for Business Decision Making: An Empirical Investigation into the Critical Success Factors that Drive Sales. IBM Internal Technical Report, 2005.
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Joseph Kramer. Chapter in HCI Handbook - Commerce Interface Design, Lawrence Erlbaum & Associates, 2002.
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Joseph Kramer.
Bridging the gap from Requirements to Design, Chapter in User Interface Design, Boca Raton, FL. CRC Press (et-al).
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Joseph Kramer.
Styleguides' Role in Creating Consistency: Four Companies Approaches Article in UPA quarterly newsletter, September 1996.
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Ignacio Terrizzano, Jorge Sanz, Valeria Becker, Kelly Lyman, John Vergo, Joseph Kramer, Nitin Nayak, Ankur Chandra, Pablo Pesce, Juan Cappi.
Business Services and Business Componentization: New Gaps between Business and IT, IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2007, Pp 271-278, Newport Beach, CA.
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A. Heching, R. Inaganti, Y.T. Leung.
Computer method for using sample data to predict future population and domain behaviors, US Patent 7,054,828, issued May 2006.
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M. Levanoni, Y.T. Leung, S. Ramaswamy.
Method and apparatus suitable for demand forecasting, US Patent 6,976,001, issued December 2005.
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J. Kalagnanam, Y.T. Leung, A.J. Davenport, J. Lee.
Electronic shopping assistant and method of use, US Patent 6,873,967, issued March 2005.
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A. Heching, Y.T. Leung, M. Levanoni, G. Parija.
Computer method for providing optimization of design processes, with dynamic constraints, US Patent 6,853,866, issued Feb 2005.
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