Conference Papers |
University
and First Author
|
Paper
|
IBM
Wendy Murphy |
Position Paper Summary
 186KB
|
Arizona State University
Mary Bitner
|
Services Science Journey: Foundations, Progress, Challenges
45KB
|
Arizona State University
Haluk Demirkan
|
Process and Services Fusion for IBM SSME DemirkanGoul
45KB
|
Azad University
Seyyed Mohsen Hashemi
|
Leveraging E-Government and E-Business Services thru ISRUP E-Service Framework
255KB
|
Carnegie Mellon University
Bill Hefley
|
Legitimizing SSME in Academia: Critical Considerations
and Essential Actions
107KB
|
Carnegie Mellon University
Majid Iqbal
|
Getting students excited about services: Providing a context for their newly acquired knowledge
45KB
|
Consortium for Service Innovation
Greg Oxton
|
An Integrated Approach to Service Innovation
69KB
|
Council of Graduate Schools
Eleanor Babco
|
Moving the Service Science Concept to Curricular Reality
35KB
|
Florida A&M
Edward Jones
|
Strategy for Inserting SSME into the Undergraduate Experience at a Minority Serving Institution
57KB
|
Harbin Insitiute of Technology
Xiao-Fei Xu
|
The Current State and Development Plan of Research and Education on SSME in Harbin Intitute of Technology
96KB
|
Helsinki Polytechnic Stadia
Taina Tukiainen
|
Master's Program for Service Management at Helsinki Polytechnic Stadia
69KB
|
Helsinki University of Technology
Suvi Nenonen
|
Towards Customer Centric Physical and Virtual Environment ?
Platform for Services
180KB
|
Helsinki University of Technology
Paul Lillrank
|
Constructing Service Machines - Global Sourcing of Knowledge Intensive Services
65KB
|
Illinois Institute of Technology
Joel Goldhar
|
Defining Services in the 21st Century: Directions for Research and Education
65KB
|
Japan, National Institute for Science and Technology
Toshiaki Kurokawa
|
Service Science - A Japanese Perspective: Pitfalls and Opportunities
58KB
|
Katholieke Universiteit Leuven,
Guido Dedene
|
A Research & Educational Framework for ICT/S Service Management
45KB
|
Lappeenranta University of Technology
Vesa Salminen
|
Challenges of Industrial Services Business Development
123KB
|
Massachsetts Institute of Technology
Richard Larson
|
Holistic Trinity of Services Sciences: Management, Social and Engineering Sciences
173KB
|
Michigan Technological University
Sheryl Sorby
|
Defining a Curriclum for Service Systems Engineering
39KB
|
Naval Postgraduate School
Uday Apte
|
Service Supply Chain in the Department of Defense: Opportunities and Challenges
103KB
|
North Carolina State University
Steven G. Allen
|
Service Science, Management and Engineering Curricula and Research at NC State University
54KB
|
Ohio State University
Neeli Bendapudi
|
Services Research Collaborations: Beyond the Ivory Tower
26KB
|
Pace University
Olly Gotel
|
Putting Requirements and Quality at the Core of Global Service Delivery:
Current Efforts and Future Plans at Pace University
29KB
|
Pennsylvania State University
Terry Harrison
|
Data Support Design for Services Science Modeling
57KB
|
Portland State University
Dundar F Kocaoglu
|
Defining the research agenda: Technology Management as a contributor to Service Sciences, Management and Engineering
70KB
|
Rensselaer Polytechnic Institute
David Gautschi
|
Industrialization of Services, An Agenda for a Scientific Management Approach to Services
51KB
|
Rensselaer Polytechnic Institute
James M. Tien
|
A Need to Focus on Research and Education in Services
51KB
Note: Full article will appear in September:
J.Systems Science and Systems Engineering Vol.15 No.3 September 2006 pp 257-283.
"On Services Research and Education" by James M. Tien and Daniel Berg.
|
Rochester Institute of Technology
James W Jacobs, Jr.
|
Service Management
29KB
|
Rochester Institute of Technology
Jeffry A. Lasky.
|
iLab.1: A University - Industry Collaboration to Enhance Health Plan Services
200KB
|
SDA Bocconi School of Management, Milan
Paolo Pasini.
|
Educating the Service Manager - Assessing Gaps and Opportunities
115KB
|
SDA Bocconi School of Management, Milan
Vittoria Veronesi
|
The Italian Approach to Facility Management: results of a field research
63KB
|
Stanford University
Rafiq Dossani
|
The Next Wave of Globalization:Relocating Service Provision to India
179KB
|
Sun Yat-sen (Zhoushan) University
Jiangfan Li
|
Research & Education in Service Economics & Management at CCSSR Sun Yat-sen University, China
88KB
|
Tampere University of Technology
Marjatta Maula
|
Knowledge-Intensive Services, Knowledge/Information Management and Dynamic Complexity
88KB
|
Technion
Avishai Mandelbaum
|
Service Engineering of Call Centers, Research, Teaching, Practice
243KB
|
Texas A&M University
Valerie Taylor
|
Interdisciplinary Design Program at Texas A&M University, Implications for a Services Science Program
158KB
|
Tsinghua University
Jie Zhou
|
Education and Research of Service Science and Technology in Tsinghua University
32KB
|
Universit? degli Studi di Milano
Giovanni Righini
|
SSME, Operations Research and Education
30KB
|
Universit?t Karlsruhe (TH)
Christof Weinhardt
|
Service Science, Management, Engineering and eOrganisations
KIT ? Karlsruhe Institute of Technology, Universit?t Karlsruhe (TH)
Position Paper
73KB
|
University College Dublin
Bryan Fynes
|
Innovation in Services: From Service Concepts to Service Experiences
54KB
|
University of Arizona
Robert Lusch
|
The Services Dominant Mindset
38KB
|
University of California, Los Angeles
Uday Karmarkar
|
The Global Information Economy, Service Industrialization and the UCLA BIT Project
71KB
|
University of California, Merced
Shawn Kantor
|
Creating a New Management Program at UC Merced
25KB
|
University of Crete
Christos Nikolaou
|
Progress Report of Efforts towards a Research and Education agenda for Services Science in the EU and Greece
143KB
|
University of Dublin
John Murray
|
A Research Based Educational Initiative:
the Institute for International Services Innovation at Trinity College Dublin
75KB
|
University of Manchester
Liping Zhao
|
Services Sciences at Manchester - Bringing People, Business and Technology Together
113KB
|
University of Maryland
Roland Rust
|
SSME - Let's Not Forget About Customers and Revenue
130KB
|
University of New Mexico
Nick V. Flor
|
Actionable Process Thories: A Unique Selling Proposition for a Science of Services
51KB
|
Universidade do Porto; University of New Orleans
Jo?o Falc?o e Cunha
|
A Master Program in Services Engineering and Management at University of Porto
165KB
|
University of Pavia
Gianmario Motta
|
Engineering of Digital Services ? a new degree that integrates business process and information engineering
227KB
|
University of Southern California, Marshall
Richard Chase
|
Psychology of the Experience, The Missing Link In Service Science
44KB
|
University of Tsukuba
Hideaki Takagi
|
Research and Education of SSME in Japanese Universities
64KB
|
Virginia Polytechnic Institute
Richard R. Perdue
|
Quality System Management and Education in Service Environments
60KB
|
Virginia Polytechnic Institute
Roberta S. Russell
|
Bringing Service Sciences into the Curriculum
64KB
|
VTT Technical Research Center of Finland
Pentti V?h?
|
Service beyond - enabling technologies to boost service business
41KB
|
