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Symposium on the Coevolution of Technology-Business Innovations

Document Engineering


Abstract:
Different business models imply distinct patterns in inter- and intra-company coordination as implemented in information (and document) exchanges. The nature and repertoire of these patterns evolves whenever new information technologies emerge. In the 19th century the teletype and telephone made it possible to coordinate business activities at a scale vastly larger than before, leading to the rise of the modern corporation. In the late 20th and early 21st centuries we have been witnessing the equally profound impact of the Web and electronic mail -- and soon with XML -- on how businesses work.  Put simply -- Information technology enables (1) more frequent information exchanges (2) more granular information exchanges and (3) information exchanges with more partners.

But exchanging information does no good if the information can’t be understood by the parties (or applications) doing the exchanging. Document Engineering is evolving as a new discipline for specifying, designing, and implementing the electronic documents that request or provide interfaces to business processes via web-based services. Encoding these information models in XML creates an automatable standards-based foundation for real-world business computing systems, bridging the traditional chasms between design, implementation, and evolution.

Good Document Engineering practice emphasizes the reuse of existing models or patterns, many of which are encoded at the implementation level in the form of EDI and XML vocabularies. Other patterns are at more conceptual levels in terms of common business processes or in patterns for the organization of activities between businesses using supply chains, marketplaces or hubs.

Document Engineering is being taught to graduate students at UC Berkeley and has been successfully applied to problems of significant scale, including efforts to develop an enterprise data architecture for the e-Berkeley initiative and the Universal Business Language effort at OASIS.

 

  Robert J. Glushko - Bio
Photo of Robert J. Glushko

 Robert J. Glushko
 School of Information Management and Systems
 University of California at Berkeley
 glushko@sims.berkeley.edu

 Web Sites
 http://www.sims.berkeley.edu/~glushko/

 Symposium Materials
    Document Engineering (zip)
   pdf icon  Document Engineering (paper) (pdf)

Biography
Bob Glushko is an Adjunct Professor at the University of California at Berkeley in the School of Information Management and Systems, the Director of the Center for Document Engineering, and the President of the Robert J. Glushko and Pamela Samuelson Foundation. He has twenty-five years of R&D, consulting, and entrepreneurial experience in information management, electronic publishing, Internet commerce, and human factors in computing systems. He founded or co-founded three companies, the last of which was Veo Systems in 1997, which pioneered the use of XML for electronic commerce before its 1999 acquisition by Commerce One. From 1999-2002 he headed Commerce One's XML architecture and technical standards activities and was named an "Engineering Fellow" in 2000.



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