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IBM Research - Almaden
New Paradigms in Using Computers 2003

July 14, 2003 - Users: What do we know... really?
NPUC 2003 Logo
New Paradigms for Using Computers (NPUC) is a non-confidential, invitation-only workshop and soiree for the community. In this one-day event, NPUC bridges academic and industrial HCI/CHI/UI/UE centers of work by focusing on a common theme. We invite several leading experts in the area of human interaction technology to come and tell us what they know, and have plenty of chance to discuss what's going on. It's a chance to hear the latest, best work in our field, and a premier opportunity to network within the human-centered computing field.  

Workshop Description: What do we know... really?  How do we know it?  What can we do with it? These are the questions that we will ask at this year's 11th annual New Paradigms in Using Computers (NPUC) workshop on Monday, July 14, 2003.

Although our community professes a great love of user studies, we often do not really know what is going on with our users.  Not only do we not know the little things (How many different applications does your user use in a typical day? How many times do they not even attempt a task because they don't know how to frame the question?), we often don't know the big things either (do you have an accurate demographic picture of your users?).  At this year's NPUC conference, we will focus on understanding the ordinary puzzles that make up a user's day-to-day life. 

Our outstanding line-up of speakers will share how they collect user data, how they analyze it, and what they have learned from their studies.  Each speaker will have an interesting, detailed and pragmatic story about how user information has led to insight. They will not just tell more stories about vague user analyses they have heard about, but report on data they have actually collected, analyzed and learned from.  Our speakers' topics will range from detailed studies of user eyetracking, to web behavior analysis and the details of people in complex systems settings.  We’ll also have our usual assortment of demonstrations and posters representing the best work that’s going on the field. 

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