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| Almaden Institute |
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Strategic Issues Linking US and India-based IT Workforces |
Abstract:
The offshoring of services is relatively new and untested. It has proven
successful for discrete activities, such as some types of call center work
and software programming, but is yet to be proven where the production of
the service requires the simultaneous effort of workforces located across
countries. The offshoring of such work to India is best viewed as an experiment
in offshoring services, given its still-modest scale. If successful, it
has the potential to lead to a better allocation of resources, freeing vast
amounts of expensive time that is currently allocated to fulfilling mundane
tasks in developed countries. This presentation will explore the risks and
benefits, the technological and other enablers, issues raised in the sharing
of innovation, and the best combination of ownership and control structures.
The presentation will be based on research being conducted by the presenter
on the IT industry in India and the globalization of business processes.
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 Presentation [12Kb] |
Biography
Rafiq Dossani is a senior research scholar and executive director of the South
Asia Program at the Asia-Pacific Research Center at Stanford University. He has
done research on the IT industry, venture capital and telecommunications in India,
and on Asian entrepreneurs in Silicon Valley. He recently edited Telecommunications
Reform in India (Greenwood, May 2002, reissued in October 2002 in India).
He is currently project director, jointly with Martin Kenney, of a project
funded by the Alfred P. Sloan Foundation to study the globalization of business
processes. He is also writing a history of the IT industry in India for the
Stanford Project on Regions of Innovation and Entrepreneurship. More information
on Dossani may be found at http://iis-db.stanford.edu/viewstaff.lhtml?fid=2062&cntr=aparc.
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