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Trustworthy Computing at Microsoft: The Role of MSN
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Abstract:
Privacy, security, integrity and reliability are the four central pillars
of Microsoft's Trustworthy Computing initiative. At MSN, the privacy team's
mission is to help MSN become the world's most trusted Internet service.
The challenges we face everyday as we work in the "real world"
to achieve that goal are substantial. As a customer-facing service, we
must meet both current privacy regulatory demands and varying customer
expectations worldwide. In the U.S., we must first establish employee
sensitivity toward PII as a value that is "embedded" in the
culture of our organization and then expressed outwardly to customers
by empowering them to easily control their personal data. What techniques
have proven effective? What pitfalls still remain?
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Biography
Diane McDade was named Senior Privacy Product Manager at MSN in January, 2000. She is responsible for privacy policy development and implementation at MSN sites and services worldwide, including MSN Hotmail, MSN 8, and the msn.com portals in 33 countries. She has spoken at several conferences on "practical privacy" implementation and represented Microsoft on numerous industry leadership committees relating to the establishment of privacy "best practices."
She joined Microsoft in 1998 after a long career in politics. She most recently was the principle of Diane McDade Consulting, a political campaign and communications consulting firm based in Washington State. Her client base included private sector as well as nonprofit and community organizations, political committees, and electoral candidates. Her firm specialized in conducting statewide initiative and referendum campaigns.
She has also held positions with the Washington State Senate, the Massachusetts Office of Economic Affairs, the Massachusetts Environmental Lobby, and numerous electoral political campaigns ranging from presidential to local school board.
Diane is a graduate of Smith College and the Buffalo Seminary.
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